Privacy Policy

Janem Labs LLC ("Janem Labs," "we," "us," or "our") is a Limited Liability Company registered under the laws of the State of Wyoming, United States, with its registered office at 30 N Gould St Ste R, Sheridan, WY 82801, United States. We operate the website located at janemand.com and the Sinanote construction project management platform (collectively, the "Services").

This Privacy Policy explains how Janem Labs LLC collects, uses, discloses, and safeguards information about you when you use our Services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Services.

1. Information We Collect

1.1 Information You Provide Directly

When you interact with our Services, you may provide us with information including:

• Account registration information: Name, email address, company name, job title, and password when you create a Sinanote account.
• Profile information: Details you add to your user profile, including professional background and organizational affiliations.
• Contact form submissions: Name, email address, company, and message content when you use our contact form at janemand.com/contact.html.
• Project data: Construction project information, schedules, contracts, documents, and other data you upload, create, or manage within the Sinanote platform.
• Communications: Records of your correspondence with us, including support requests and feedback.
• Payment information: Billing details processed through our payment providers. We do not store full payment card numbers on our systems.

1.2 Information Collected Automatically

When you access our Services, we may automatically collect certain technical information, including:

• Log data: IP address, browser type and version, operating system, referring URLs, pages visited, and timestamps of access.
• Device information: Device type, unique device identifiers, and mobile network information where applicable.
• Usage data: Feature interactions, click patterns, session duration, and other behavioral data that helps us understand how users engage with the Sinanote platform.
• Cookies and similar technologies: We use cookies and similar tracking technologies to maintain session state, remember preferences, and analyze usage patterns. See Section 6 for more information.

1.3 Information from Third Parties

We may receive information about you from third parties, including integration partners whose services you connect to Sinanote, and from publicly available sources, in each case only to the extent permitted by applicable law.

2. How We Use Your Information

Janem Labs LLC uses the information we collect for the following purposes:

• Providing and improving the Services: To operate the Sinanote platform, process your requests, maintain your account, and deliver the features you have subscribed to.
• AI and analytics features: To power Sinanote's AI PMO Assistant, risk analysis engine, and schedule intelligence features using your project data. These AI features operate on data you provide to the platform and are designed to surface insights for your benefit.
• Customer support: To respond to your inquiries, troubleshoot issues, and provide technical assistance.
• Communications: To send you service-related notifications, product updates, and, where you have opted in, marketing communications about Janem Labs products and services.
• Security and compliance: To detect and prevent fraud, unauthorized access, and other harmful activities; and to comply with applicable legal obligations.
• Product development: To analyze usage patterns in aggregate to inform product improvements and new feature development.
• Business operations: To process billing, manage contractual relationships, and conduct other ordinary business operations.

3. Legal Bases for Processing (for users in the EEA and UK)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data on the following legal bases:

• Contract performance: Processing necessary to provide the Services you have subscribed to.
• Legitimate interests: Processing necessary for our legitimate business interests, including product improvement, security, and fraud prevention, where those interests are not overridden by your rights.
• Legal obligation: Processing required to comply with applicable legal requirements.
• Consent: Where you have provided consent for specific processing activities, such as marketing communications.

4. Information Sharing and Disclosure

Janem Labs LLC does not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We engage third-party companies to perform functions on our behalf, such as cloud hosting, payment processing, email delivery, and analytics. These providers access your information only as needed to perform their functions and are contractually bound to protect it.
• Authorized users within your organization: Project data within Sinanote is shared with other members of your organization who have been granted access by your account administrators.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights or the safety of others.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of Janem Labs LLC's assets, information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Services before your information becomes subject to a different privacy policy.
• With your consent: We may share information with third parties when you have given us explicit permission to do so.

5. Data Retention

Janem Labs LLC retains your personal information for as long as your account remains active, for as long as necessary to provide the Services, and for additional periods as required to comply with legal obligations, resolve disputes, and enforce our agreements. When your account is closed, we will delete or anonymize your personal information within a reasonable time, except where retention is required by law.

Project data you create within Sinanote is retained in accordance with your subscription agreement. You may request deletion of your project data at any time by contacting us at connect@janemand.com.

6. Cookies

We use cookies and similar tracking technologies to operate our Services. Cookies are small data files placed on your device. We use the following types of cookies:

• Strictly necessary cookies: Required for the Services to function. These cannot be disabled.
• Performance cookies: Used to analyze how users interact with our Services so we can improve functionality.
• Preference cookies: Used to remember your settings and preferences.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our Services.

7. Data Security

Janem Labs LLC implements administrative, technical, and physical security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit using TLS, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to correct inaccurate or incomplete information.
• The right to request deletion of your personal information, subject to our legal obligations.
• The right to object to or restrict certain processing of your information.
• The right to data portability — to receive a copy of your information in a structured, machine-readable format.
• The right to withdraw consent where processing is based on consent.
• The right to opt out of marketing communications at any time by following the unsubscribe instructions in any email we send or by contacting us directly.

To exercise any of these rights, please contact us at connect@janemand.com. We will respond within the timeframe required by applicable law.

9. Children's Privacy

The Sinanote platform is intended for use by business professionals and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

10. International Data Transfers

Janem Labs LLC is based in the United States. If you access our Services from outside the United States, your information may be transferred to and processed in the United States and other countries where our service providers operate. These countries may have different data protection laws than your country of residence. Where required, we implement appropriate safeguards for international data transfers, such as standard contractual clauses approved by the European Commission.

11. Changes to This Privacy Policy

Janem Labs LLC may update this Privacy Policy from time to time to reflect changes in our practices, the Services, or applicable law. We will notify you of material changes by posting the updated policy on this page and updating the "Last Updated" date at the top of the policy. For significant changes, we will provide additional notice such as an email notification or a prominent banner on our Services. Your continued use of the Services after the effective date of the updated policy constitutes acceptance of the updated terms.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Company: Janem Labs LLC
• Email: connect@janemand.com
• Mailing Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States

We are committed to resolving any privacy concerns promptly and transparently.